Some telephone numbers that are not easy to find

Property Preservation Servicer Contacts

Company Names Mailing Information Key Contacts Title/Department Phone
Amtrust Bank 1111 Chester Avenue
Cleveland, OH 44144
Jaques Hawkins
jhawkins@amtrust.com 

Stephen Murphy
smurphy3@amtrust.com

Property Preservation Specialist, Foreclosure Dept.
Property Preservation Specialist, Foreclosure Dept.
216-588-5936 

216-588-4541

American Home Mortgage 1525 S. Beltline Road
Coppell, TX 75067
Christine Morse
Christine.Morse@AHMSI3.com 

Renena Summerfield
Renena.Summerfield@AHMSI3.com

Property Preservation Specialist 

Property Preservation Specialist

469-645-3000, Ext 50229 

469-645-3000, Ext. 50304

Aurora Loan Services 10350 Park Meadows Drive
Littleton, CO 80124
Brandon McGill AVP, Property Services 720-945-4775
Bank of America 400 National Way, Simi
Valley, CA 93065 

301 E. Vanderbilt Way
San Bernardino, CA 92408

301 E. Vanderbilt Way
San Bernardino, CA 92408

Brian Zamani
brian.zamini@bankofamerica.com 

Tiaquanda S. Turner
tiaquanda.turner@bankofamerica.com

Martha (Marta) Fulgham Sanchez
martha.fulgham@bankofamerica.com

Brendan Gail
brendan.gail@bankofamerica.com

AVP, FHA Conveyance/Claims 

AVP, FHA Conveyance/Claims

VP, Control Tower/Field Services

VP, Operations/Field Services

805-306-8274 

972-526-2353

972-526-6711

909-806-2525

BB&T 301 College Street
6th Floor
Greenville, SC 29601
PropertyPreservation@bbandt.com 800-827-3700
Carrington Mortgage Services, LLC 1610 E St. Andrew
Santa Ana, CA 92705
Sharif Touny
sharif.touny@carringtonms.com 

Chris Castruita
chris.castruita@carringtonms.com

Victor Revis
victor.revis@carringtonms.com

Director of Default 

Preservation

REO Manager

949-517-5162 

949-517-5380

949-517-5598

Capital One P.O. Box 259330
Plano, TX 75025-9330
Jeremy Atkinson 

Elaine Parker

Derrick Weber
dxweber@chevychasebank.net

Default Control 

Default Control

Default Control

469-238-7041 

469-238-7062

469-238-7062

Central Mortgage Company 801 John Barrow Road
Ste. 1
Little Rock, AR 72205
Shelia Roeling
Sroeling@Arvest.com 

Chellie Stewart
MKStewart@Arvest.com

Jan Davis
JKDavis@Arvest.com

Asset Preservation Specialist-Default Asset Management Department
REO Supervisor-Default Asset Management Department
Default Asset Manager, Default Asset Management Department
501-716-4810 

501-716-5758

501-716-5614

Chase 800 Brooksedge Blvd.
Westerville, OH 43081
Attn: MC OH1-8020
Michelle R. Stevens-Schultz
michelle.r.schultz@chase.com 

Vicky Beever
vicky.beever@chase.com

Officer – Property Preservation & Hazard Claims
Officer – Property Preservation
614-776-8031 

614-776-7010

Citi Mortgage 1000 Technology Drive
O’Fallon, MO 63368
MS 323
code.violation@citi.com 

securing.needed@citi.com

David Mazanek
david.mazanek@safeguardproperties.com

Code Violations Department
Property Preservation Department
Field Service Contact
877-290-3997, Option 2 

877-290-3997, Option 1

800-852-8306, Ext 1261

Dovenmuehle Mortgage, Inc. 1 Corporate Drive
Suite 360
Lake Zurich, IL 60047
Paula Borshell
borshep1@dmicorp.com 

Rachel Deuser
deuserr1@dmicorp.com

Property Preservation Department Manager 

Property Preservation Department Supervisor

847-550-7388 

847-550-7514

Everhome Mortgage 8100 Nations Way
Jacksonville, FL 32256
Shannon Hudson
shannon.hudson@everhomemortgage.com
Supervisor, Property Preservation 866-918-4507
Fannie Mae 14221 Dallas Parkway
Ste. 1000
Dallas, TX 75254
Elonda Crockett
property_preservation@fanniemae.com 

Michael Lawler

Paul Hayes

Vice President, REO Fulfillment 

Director, Loss Mitigation-Credit
Manager, REO Foreclsoure-Credit

972-773-4663 

972-773-4663

972-773-4663

Fifth Third Bank 5001 Kingsley Drive
Cincinnati, OH 45227
MD 1MOB1o
Jennifer Lewis
jennifer.leewis@53.com 

Jill Cannon
jill.cannon@mcsnow.com

Supervisor. Property Preservation 

Director, MCS

513-358-8575 

214-451-0787

First Bank Mortgage 1 First Missouri Center
St. Louis, MO 63141
Karen Hanawinkel
karen.hanawinkel@fbol.com 

Lou Sanders
lou.sanders@fbol.com

Autumn Kingsbury-Buck
kingsburybuck@fbol.com

Foreclosure Manager 

Loss Mitigation Manager

Collection Manager

314-205-3118 

314-205-3124

314-579-1659

First Niagara Bank 6950 S. Transit Rd.
PO Box 514
Lockport, NY 14095-0514
Trish Harris
trish.harris@fnfg.com 

Christina Palmer
christina.palmer@fnfg.com

Collections 

Recovery Services

716-932-3448 

716-932-3463

Franklin Credit 101 Hudson Street
Jersey City, NJ 07302
Glenn Murphy
gmurphy@franklincredit.com
Vice President 201-604-1800
Freddie Mac 8000 Jones Branch Drive
McLean, VA 22102
Joe Moschetto
joesph_moschetto@freddiemac.com 

Deloise Browne-Miller
Deloise_E_Browne-Miller@freddiemac.com

Mahad Ali
mahad_ali@freddiemac.com

Senior Manager-FC/Bankruptcy Operations 

Unit Mnaager-FC/Bankruptcy

FC/Bankruptcy Associate

703-388-7820 

703-7624802

703-762-4055

GMAC Mortgage Corporation 3451 Hammond Ave.
Waterloo, IA 50702-5345
Patric F. McCool
pat.mccool@gmacm.com
Key Partner Manager Analyst 319-236-4733
HSBC Mortgage Services, Inc. Mortgage Services
636 Grand Regency Blvd.
Brandon, FL 33510
Property Preservation Department Team
us.mortgage.property.preservation.team@us.hsbc.com
Property Preservation Department 866-411-3810, Option 3
HSBC Mortgage Corporation Mortgage Corporation
2929 Walden ave., Depew
NY 14073
Code Violations Department
code.violations@safeguardproperties.com
Safeguard Properties/Field Service Contact 800-852-8306, Ext 2173
HUD Prior To Conveyance: See MCB Below
http://www.hud.gov/offices/hsg/sfh/reo/mm/
mminfo.cfm
 

Post Conveyance: Follow Link For State Coverages & Contacts

Key Bank 4910 Tiedeman Road
Brooklyn, OH 44114
Lori Tierney
Liberty Bank 2251 Rombach Ave.
Wilmington, OH 45177
JB Stamper
Litton Loan Servicing 4828 Loop Cebtral Drive
Houston, TX 77081
Terrell Phearse
terrell.phearse@littonloan.com 

Sharon Graham
Sharon.Graham@littonloan.com

Amy West
Amy.West@littonloan.com

Linda Milan
Linda.Milan@littioloan.com

Property Preservation Processor 

Property Preservation Processor

Property Preservation Team Lead

Property Preservation Supervisor

713-218-4824 

713-218-4666

713-218-4658

713-218-4669

M&T Bank One Fountain Plaza
6th Floor
Buffalo, NY 14203
Preservation Manager
propertypreservation@mtb.com 

David Mazanek
david.mazanek@safeguardproperties.com

Preservation Department 

Field Service Contact

800-724-1633 

800-852-8306, Ext. 1261

Michaelson, Connor & Boul, Inc. (MCB) 4400 Will Rogers Parkway
Ste. 300
Oklahoma City, OK 73108
Ryan McDoulett
ryan.mcdoulett@mcbreo.com 

Greg Nelson
greg.nelson@mcbreo.com

Sheree McClure
sheree.mcclure@mcbreo.com

Donna Telles
donna.telles@mcbreo.com

Kimberly Bell
kimberly.bell@mcbreo.com

Goeff Grafford
goeff.grafford@mcbreo.com

Damon Kornele
damon.kornele@mcbreo.com

Overallowables & Extensions 

Occupied Conveyance Requests

Claims Department

Claims Department

Title Department

Appeals Department

Reconveyance Department

405-595-2000 

405-595-2000

405-595-2000

405-595-2000

405-595-2000

405-595-2000

405-595-2000

Midland Mortgage/MidFirst Bank 999 NW Grand Blvd.
Oklahoma City, OK 73118
Midfirst Property Preservation
property.preservation@midfirst.com 

Safeguard Code Violations
code.violations@safeguardproperties.com

MCS Code Violations
codeviolations@mcsnow.com

Mortgage Contracting Services One Urban Centre – Suite 950
4830 West Kennedy Blvd.
Tampa, FL 33609
Code.Compliance@mcsnow.com Field Service Provider 813-387-1100
Ocwen Financial Corporation 2300 M Street, NW, Suite 800
Washington, DC 20037
Tara Williams
tara.williams@altisource.com 

Jasbir Chawdhary
jasbir.chawdhary@altisource.com

Vice President
Field Services 

Senior Manager
Property Preservation and Inspection

(713) 647-8990
(800) 280-3863
Ex  296191
One West Bank 2900 Esperanza Crossing
Austin, TX 78758
Kim Magel
Kim.Magel@owb.com 

Leah Collins
Leah.Collins@owb.com

Supervisor, Property Preservation (Pre-sale) 

Supervisor, Property Preservation (REO)

512-506-6852 

512-250-2859

PA Housing Finance Agency 211 North Front Street
PO Box8029
Harrisburg, PA 17105-8029
Tom Gouker
tgouker@phfa.org 

Bonita Russell
brussell@phfa.org

Jennifer Smallwood
jsmallwood@phfa.org

Dave Mazanek
david.mazanek@safeguardproperties.com

Foreclosure Manager 

Conventional REO Manager

FHA REO Manager

Field Services Provider

717-780-3869 

717-780-1857

717-780-1844

800-852-8306, 1261

PHH Mortgage 2001 Bishops Gate Blvd
Mount Laurel, NJ 08002
Bieu T. Corl
bieu.corl@mortgagefamily.com 

Dana Young
dana.young@mortgagefamily.com

Kelly Smyth
kelly.smyth@mortgagefamily.com

Safeguard Code Violations
code.violations@safeguardproperties.com

MCS Code Violations
codeviolations@mcsnow.com

P&P Rep II/Claims-REO 

Claims Supervisor, REO Dept.

Claims Assistant Supervisor

856-917-8373 

405-964-5676

856-917-8433

800-852-8306, Ext 2173

813-387-1100

PNC Mortgage (formally National City), dba Commonwealth United Mortgage, Accubank Mortgage and MidAmerica Bank 3232 Newmark Drive
Miamisburg, OH 45342
Property Preservation Team:
propertypreservation@pncmortgage.com 

Gail Klein
gail.klein@pncmortgage.com

Julie Kick
Julie.Kick@pncmortgage.com

Dave Mazanek
david.mazanek@safeguardproperties.com

Process Leader 

Process Manager

Field Services Contact/Safeguard Properties

937-910-4952 

937-910-4563

937-910-3543

800-852-8306, Ext. 1261

Regions Mortgage 215 Forrest St.
PO Box 18001
Hattiesburg, MS 39401
Denise McLaurin
Denise.Mclaurin@regions.com 

Paula Gilliland
paula.gilliland@regions.com

Legal Claims Processor 601-554-2386 

601-554-2463

Residential Credit Solutions 4282 North Freeway
Ft. Worth, TX 76137
Susan Jorgensen
sjorgensen@residentialcredit.com 

Jeff Gideon
jgideon@residentialcredit.com

Alicia Wood
awood@residentialcredit.com

Property Coordinator (REO) 

VP, FC, BK & REO

VP, Loan Administration

817-321-6028 

817-321-6015

817-321-6016

RRR 92 W 3900 South
Salt Lake City, UT 84107
Joe Arico
joe.arico@rrreview.com
VP 801-293-2658
Safeguard Properties code.enforcement.violations@safeguard
properties.com
Field Service Provider 800-852-8306, 2173
Saxon Mortgage Services 4708 Mercantile Drive, North, Fort Worth, TX 76137 Renee Tello
TelloR@saxonmsi.com 

Peter Gilkey
GilkeyP@saxonmsi.com

Code Violations
CodeViolations@saxonmsi.com

Senior Manager, Property Preservation 

Senior Manager, Property Preservation

Distribution Desk

817-665-7966 

682-647-4993

SC State Housing 300C Outlet Pointe Blvd.
Columbia, SC 29210
Lisa E. Rivers
lisa.rivers@schousing.com
Director, Mortgage Servicing 803-896-9384
Sovereign Bank Mail Code 10-6438-MD4
601 Penn Street
Reading, PA 19601
Connie Cocroft
Ccocroft@sovereignbank.comCcocroft@
sovereignbank.com
 

Shannon Lippert
Slippert@sovereignbank.com

Heather Solley
Hsolley@sovereignbank.com

Consumer Default VP 

Consumer Default Manager

Consumer Default Manager

610-378-6313 

610-378-6323

610-378-6879

Specialized 8742 Lucent Blvd.
Suite 300
Highland Ranch, CO 80129
Susan Beck
susan.beck@sls.net
VP Consumer Support OP/DS 720-241-7385
Suntrust Mortgage, Inc. Foreclosure Dept. RVW3064
1001 Semmes Ave.
Fourth Florr
Richmond, VA 23224
Lorrie Pond
Lorrie.pond@suntrust.com 

Tammi Stubbs
Tammi.stubbs@suntrust.com

Natish King
Natish.King@suntrust.com

AVP, Post Foreclosure & Property Preservation 

Property Preservation Supervisor

Property Preservation Team Lead

804-319-4797 

804-291-2515

804-319-1212

Wells Fargo Home Mortgage 1 Home Campus
Des Moines, IA 50328
Andrew Hohensee
andrew.d.hohensee@wellsfargo.com 

Code Violations
codeviolations@wellsfargo.com

CoreLogic Field Services
wellsinquiries@corelogic.com

LPS Field Services
high.risk@lpsvcs.com

Mortgage Contracting Services
codeviolations@mcsnow.com

Violation Specialist 

Field Service Provider

Field Service Provider

Field Service Provider

414-214-4383 

440-633-4100, Option 3, Option 1

813-387-1100

13 Responses

  1. I bought an investment home to help my mom in 2005 it was sopposed to be a HUD home.IT sold on 01/27/2005 to a broker named Botnick Realty.It was by CutlerGMAC .ON 02/07/2005 I put in a bid ,my nightmare begins. on paperwork it says Michaelson,Connor & Boul 5312 bolsa ave. suite 200 Huntington Beach,Ca. 92649 now on my title it says attorney in fact FIRMIN BOUL for secretary of housing and urbin development..state of Ca. county of Orange sadly after looking under my social security number ….theres no record. in my name Lakeside Title and escrow agency,inc 123 west prospert ave. suite 150 Cleveland,ohio 44115 I have been fighting since oct 2015 when my first home I bought in 1999 was sheriff actioned off.no one contacted me lol.anyways after I was scamed by a lawyer in Dublin ohio. who got me in default on my current home sharred my information with the lawyer MR.MANELY from Dublin also.The firm drops me (TROY DOUCET) and refunds me 500.00.At this point after being bullyed by yet a nuther want to be lawyer x state attorney general Mr. Dann …..who wants me to tell him how ive been wronged.I a process finish grinder basicly a great laborer until the Timken company bearing went out of bisness filed chaper after 200 years of being in canton ohio…my current lawer bill is 800.00 monthly.jp morgan who has taken 2 homes already .20,000 in misc. fees on my current home lived here 12 years payed over 95,000.00 and still owe them 90,000.00 I borrowed 100,000.00 I put 12,000.00 cash down from my 401k …..should I just give up ? stark country records change dayly no one cares.

  2. Reblogged this on sandrakblog and commented:
    WOW FOUND THEM

  3. I have a signature of Mark Wooton on a copy of a LPOA from Wells. Does anyone have anything signed by him so I can compare? I can email it directly to you.

  4. when he says “borrowers can’t defend title” he’s saying that YOU are the TITLE HOLDER. That’s why the first thing they do is kindly ask for a “Deed in Lieu of Foreclosure”.

    For instance (this is posted at “Wisconsin Law”):
    Wisconsin is a state which follows the lien theory of mortgages. In other words, the mortgagee does not have legal title in the mortgaged premises Section 708.01 Wis.Stats. See also, Mutual Fed. S. & L Assoc. v. Wisconsin Wire Works., 58, 58 Wis. 2d 99, 104, 205 N.W2d762 (1973). The mortgagor retains full ownership in the property, which consists of equitable and legal title, while the mortgagee’s interest is that of a lien holder. Therefore, the mortgagee’s status is that of a holder of a security interest Osborn, Mortgages, sec. 127 at 208.See also, Bank of Commerce v. Waukesha County, 89 Wis. 2d 7155, 279 N.W.2d 237 (1979).

    YOU are the MORTGAGOR! You are the equity owner in the real property. WAKE UP!

    And Maher, if I show that the M-7, M9 Certificates of the trust are in the TARP 1, and also Goldman CDO, and the NOD was generated in December 07, is that proof of said receivership status?

  5. Maher, somebody hacked yer old e-mail secondarytrade…….but…but…
    THANK YOU! Now THAT was worth a thousand bucks!

    Now kiddies, listen up. That was a mouthful. He missed an “and, maybe a conjunctive adverb, but HE’S RIGHT!

    A loan to a trust plus insurance plus fees then sold, partial retained value (svcg rights). Loan to pool to bond plus insurance plus forced default (more fees) less extinguishment means the debt is lost to the bondholder and the insurer. The only thing left standing IS THE MORAL OBLIGATION, AKA UNSECURED DEBT. That is why the mortgages MUST go unrecorded; and to provide cover under “holder in due course” for the predatory lending/false underwriting/blatant fraud.

    Let me see, the accounting fraud is the collection of the real estate without any right to the property nor any place to account for the dough without 100% taxation. The credit bid extinguishes the carry value and VIOLA: shit turned to gold, with the help of the substitute trustees (lawyers and unlicensed real estate brokers). Now, where did the money go? To those Cayman Island accounts with all the Goldman guys names’ on them.

  6. Thank you, Steve, for the info on Mark Wooton.

  7. HAMP Modification and B65 Modification for home retention workout options

    How can Servicers consider Borrowers for a HAMP Modification if servicing violates FAS 140 under GAAP? Wake the fun up! Home retention workout options are offered only upon a title holder’s concession – you still do not get it? Lenders continue to foreclose under the veil of an FDIC receivership enforced by the Dept of Treasury. By serendipitously foreclosing on a bad investment we get side tracked by HAMP smokers hope for Hemp (?) And …ONLY A BENEFICIAL INTEREST CAN FORECLOSE AND MERS IS THE MEANS AND METHOD FOR THE LOSS OF THAT ORGINAL INTEREST . . . I told you so…embrace MERS (we are).

    These delinquent “loans” are divested under GAAP accounting rules and prohibit a lender who must commit an accounting fraud in a recovery.

    Borrowers can’t defend title under the complicated and difficult accounting rules that attorneys no less understand. A mortgage is HELD as an investment and not SOLD. Loans SOLD for STOCK compounds the problem. STOCKS charged off to ZERO are case shut. Therefore, the arguments favor fee simple interest in realty and demand the right to defend title and fight back.

    Look, the mortgage is an encumbrance on title rights to the property. It cannot be enforceable under TARP if tendered for stock offered used as tender and for securing the investment in a “certificate versus a loan on real property.

    Dual consideration, multiple of capital stock offerings, additional paid in capital, divestment, codified FAS 140 and on and on. One web enthusiast called our findings conjecture – “can he add?” In other words “do the general ledger and lose the case law”. Or will case law circumvent “add and subtraction” shortfalls?

    Look, a lenders mortgage is an “ECONOMIC” interest where lenders claims fail and question subrogation by state for failed investments. Why consumers cannot see the wrongful foreclosure under GAAP and FAS 140 violations prohibiting all controlling interests in assets sold is unfortunate?

    First the parties foreclosing seem to always overemphasize a borrower’s obligation for repayment under the terms of the note and deed. Then consumer title holders must fight back the stigma of a moral obligation for the same argument. You cannot foreclose on a moral obligation.

    The terms and conditions are no longer in effect as the lender fights to win back your home.

    In foreclosure, lenders are highest bidder against consumer’s rights for claiming back the deed. The mortgage is lost to the same TARP program used to enforce a foreclosure.

    Remember a year or so from now when eating dinner and “60 Minutes” announces “How America’s home were stolen!”

    “Analyst”
    Mail to: secondarytradedesk@yahoo.com

    Only a licensed attorney can offer to provide legal advice. The parties herein accepts no responsibility for written material, general opinions, comments, open answers and non binding responses to questions when providing information. Only an attorney licensed in the state can offer or provide legal advice. The content herein and found online and part of website content is for reading and educational purposes only. Consult an attorney whenever your rights are in question and you or someone you know requires the expertise of legal counsel.

  8. Neil:

    There is no rest for the wicked on your site! : )

  9. the list of shame!!!!!

    let us keep bringing them out into the open. their names must be known and their activities prosecuted

  10. You left out the FBI, the SEC, and the IRS. I believe the bankers will need to be talking quite a bit with them before all is said and done.

  11. Anyone know anything about Mark Wooton at Wells? I have a copy of a POA that has his signature rubber-stamped; title of “Assistant Vice-President”. (Of what, it doesn’t say.) He seems to be in Iowa, but that’s as far as I’ve gotten.

    Thanks

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